Head office

Step 1

Check for injuries

If there are injuries, call the ambulance to bring the wounded to the nearest hospital

Step 2

Call insurance company

Call the insurance Hot Line immediately to inform the incident

Step 3

Give these details

• License plate, car’s brand and color
• Policy number
• Driver’s number
• Location
• Brief incident

Step 4

Wait at the scene

After calling, please wait and follow insurance officer’s instructions.

Step 5

Do not move the car except

• The police is in charge
• There is evidence that shows who is guilty
• If you move the vehicle, please notify the insurance company

Step 6

Do not agree to pay compensation

You should wait until the insurance officer arrives and inspects the incident